Privacy Policy

North Point Compliance & Business Support

Last updated: 14 August 2026

North Point Compliance & Business Support ("North Point", "we", "us" or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, book a consultation or use our services.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

North Point Compliance & Business Support provides professional business support, compliance support, reporting, documentation, administrative and on-site business support services.

For the purposes of UK data protection law, North Point Compliance & Business Support is the data controller for personal information that we determine how and why to use.

Contact details:

North Point Compliance & Business Support, South Yorkshire, United Kingdom Email: lee@northpointbusinesssupport.com

2. Information We May Collect

Depending on how you interact with us, we may collect information including:

• Your name;

• Business or organisation name;

• Job title or role;

• Email address;

• Telephone number;

• Business address or location;

• Information submitted through our website forms;

• Information provided when booking a consultation;

• Details about the services you are interested in;

• Correspondence between you and North Point;

• Information necessary to provide services you have requested;

• Billing and transaction information where applicable; and

• Technical information relating to your use of our website, such as IP address, device information and cookies where applicable.

If you become a client, we may also process information supplied to us in connection with the services we have been engaged to provide.

3. How We Collect Your Information

We may collect personal information when you:

• Complete an enquiry or contact form;

• Book a free consultation;

• Contact us by telephone or email;

• Engage North Point to provide services;

• Communicate with us during a project;

• Subscribe to marketing communications, where offered; or

• Use our website.

We may also receive personal information from a business or organisation engaging us to provide services on its behalf.

4. How We Use Your Information

We may use personal information to:

• Respond to enquiries;

• Arrange and conduct consultations;

• Provide quotations and proposals;

• Deliver our services;

• Communicate with clients;

• Manage projects and client relationships;

• Maintain appropriate business and compliance records;

• Process invoices and payments;

• Improve our services;

• Operate and maintain our website;

• Meet our legal, regulatory and accounting obligations;

• Protect our business and prevent misuse or fraud; and

• Send relevant marketing communications where we have a lawful basis to do so.

We will not use your personal information for purposes that are incompatible with those described in this policy without informing you where required.

5. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to take steps at your request before entering into a contract or to provide services under an agreement with you.

Legitimate interests – where processing is reasonably necessary for the operation and development of our business, responding to business enquiries, maintaining client relationships or protecting our business interests, provided those interests are not overridden by your rights and interests.

Legal obligation – where we are required to process or retain information to comply with the law.

Consent – where you have given us specific permission to process your information for a particular purpose. Where we rely on consent, you may withdraw it at any time.

6. Information We Process on Behalf of Clients

Some North Point services may involve handling personal information on behalf of a client, for example when providing administrative, recruitment, compliance, reporting or document management support.

In these circumstances, the client may be the data controller and North Point may act as a data processor.

Where required, appropriate contractual arrangements will be put in place setting out how personal information is to be handled and protected.

We will only process such information in accordance with the client's documented instructions and applicable data protection requirements.

7. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business or provide our services.

These may include providers of:

• Website hosting and website services;

• Business email and cloud storage;

• Accounting and bookkeeping services;

• Payment processing;

• IT and technical support;

• Appointment or scheduling services; and

• Other professional services where required.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.

8. International Data Transfers

Some technology or cloud service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are used where required.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting and contractual requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who have a legitimate business need to access it.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• Request access to personal information we hold about you;

• Ask us to correct inaccurate or incomplete information;

• Ask us to erase your personal information in certain circumstances;

• Ask us to restrict how your information is processed;

• Object to certain processing;

• Request transfer of your information in certain circumstances; and

• Withdraw consent where we rely upon consent to process your information.

Not all rights apply in every situation.

To exercise your rights, please contact us at: lee@northpointbusinesssupport.com

We may need to verify your identity before responding to a request.

12. Marketing

We may contact existing or prospective business clients about North Point services where permitted by law.

Where consent is required, we will obtain it before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option provided in the communication.

13. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences and understand how visitors use the website.

Where cookies are not strictly necessary, we will obtain consent where required before placing them on your device.

Further information about the cookies used on our website will be provided through our website cookie settings or Cookie Policy.

14. Third-Party Websites

Our website may contain links to websites operated by third parties.

North Point is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by those organisations before providing them with personal information.

15. Complaints

If you have concerns about how North Point uses your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal requirements.

The latest version will be published on our website together with the date it was last updated.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

North Point Compliance South Yorkshire, United KingdomEmail: lee@northpointbusinesssupport.com